Pricing
Transparent Pricing for Every Provider
No hidden fees. No surprise invoices. No 'contact us for pricing' games.
Essential
£299/month
Single-site providers up to 50 service users
- CVE staff compliance enforcement
- Basic GIE governance monitoring
- EAL evidence automation (5 exports/month)
- Care notes recording
- Rota builder
- Email support
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Professional
£625/month
Growing providers or multi-site operations
- Everything in Essential, plus:
- Unlimited evidence pack exports
- Advanced GIE risk analytics
- DataBridge legacy system integration
- API access
- Priority email and phone support
Enterprise
Custom
Large multi-site providers and integrated care systems
- Everything in Professional, plus:
- Custom integrations
- Dedicated account manager
- SLA-backed support
- Custom reporting and dashboards
- On-premise deployment option
All tiers include 12-month contract minimum. Annual prepayment available (save 10%). No setup fees.
Feature Comparison
Everything You Get at Each Tier
| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| Compliance Enforcement | |||
| CVE Staff Competency Engine | ✓ | ✓ | ✓ |
| Real-time Compliance Blocking | ✓ | ✓ | ✓ |
| Role-Specific Requirements | ✓ | ✓ | ✓ |
| Governance Intelligence | |||
| GIE Risk Monitoring | ✓ | ✓ | ✓ |
| Automated Alerts | ✓ | ✓ | ✓ |
| Multi-Provider Dashboards | ✗ | ✓ | ✓ |
| Evidence Automation | |||
| EAL Evidence Pack Generation | ✓ | ✓ | ✓ |
| SAF Quality Statement Mapping | ✓ | ✓ | ✓ |
| Monthly Export Limit | 5/month | Unlimited | Unlimited |
| Care Operations | |||
| Care Notes Recording | ✓ | ✓ | ✓ |
| Care Timeline (All Carers View) | ✓ | ✓ | ✓ |
| Rota Builder | ✓ | ✓ | ✓ |
| Shift Handover Summaries | ✓ | ✓ | ✓ |
| Legacy Integration | |||
| DataBridge ETL Engine | ✗ | ✓ | ✓ |
| Nightingale/ProCare/CareLog Support | ✗ | ✓ | ✓ |
| CSV Import | ✓ | ✓ | ✓ |
| Support | |||
| Email Support | ✓ | ✓ | ✓ |
| Priority Support | ✗ | ✓ | ✓ |
| Phone Support | ✗ | ✗ | ✓ |
| Dedicated Account Manager | ✗ | ✗ | ✓ |
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Common Questions
FAQ
Essential includes CVE, basic GIE, EAL (5 exports/month), care notes, and rota builder. Professional adds unlimited exports, advanced GIE, DataBridge ETL, and API access. Enterprise adds custom integrations, dedicated account manager, SLA support, and on-premise deployment.
Yes. You can upgrade at any time and the change takes effect immediately. Downgrades take effect at the next contract renewal.
Yes. Eligible providers can start a 14-day free trial after completing a demo. No credit card required.
Yes. Annual prepayment saves 10% against the monthly rate, with no other changes to your plan.
On Essential, you'll be notified when approaching your 5-export limit. Additional exports can be purchased individually or you can upgrade to Professional for unlimited exports.
DataBridge ETL (included in Professional and Enterprise) connects to Nightingale, ProCare, and CareLog. CSV import is available on all tiers. Contact us if your system isn't listed. We are continuously expanding connector support.
Data is retained for the duration of your contract plus 12 months. On termination, you can request a full data export in standard format. All data is held in UK-based cloud infrastructure.
Professional and Essential tiers target 99.5% uptime with next-business-day support response. Enterprise tiers include custom SLA agreements with defined response and resolution times.
On-premise deployment is available on Enterprise tier only. Contact us to discuss infrastructure requirements and timelines.
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Start a free trial or book a demo. We'll walk through your scenario and show you the real numbers.